FAQs

I see My Travel Stickers is based in Moab, can I visit and/or purchase stamps at your office? 
Yes, curbside pickup only. Upon placing your order on our website, change your shipping address to our office address (411 Locust Ln, Moab, UT 84532) you will then see an option for In-Store Pickup. Once you place your order, reply to your confirmation email to let us know when you intend on stopping by so we can have your order ready for curbside pickup. Text us when you arrive at (970) 235-0236! 

 

I just purchased products from the website and noticed they went on sale; can I get a refund or credit?
Yes, if you purchased items 7 days prior to a sale or 24 hours after a sale, you may contact us to inquire about a refund for the difference or credit toward your next purchase.

 

How long does it take to receive my order?
We typically fill orders the same day or next business day. Domestic orders take 2-4 days to arrive once they are filled. International delivery differs depending on the country and delivery method (first class/priority).

 

Why haven’t I received my International order?
Some countries require an additional “duty” on merchandise over a certain dollar amount. If you placed an international order and tracking says your order has arrived in your country but hasn’t been delivered for several days or weeks, check with your local post office, they may be holding it.

 

There was an error with my order, what do I do?
Mistakes happen! We promise we will do everything in our power to make it right. Please do not hesitate to contact us with any issues, concerns or questions regarding your order or any of our products. Simply reply to any of our email correspondence or fill out the “Contact Us” form.

 

How is my shipping rate determined?

 Order Value Shipping Rate (Domestic)
$0.01 - $8.97 $1.00 - No tracking
$8.98 - $20.93 $2.00 - No tracking
$20.94 - $49.99 $4.00 - Includes tracking
$50.00+ FREE - Includes tracking

 

 Order Value Shipping Rate (International)
$0.01 - $8.97 $3.00 - No tracking
$8.98 - $20.93 $5.00 - No tracking
$20.94 - $49.99 $10.00 - No tracking
$50.00 - $99.99 $15.00 - Tracking to border
$100.00+ $25.00 - Tracking to border

 

I am a retail buyer, how do I get a sticker made for my location?
Please fill out our “Contact Us” form and a member of our team will contact you shortly. We look forward to providing you with stickers from our stock collection or producing a customer sticker to commemorate your unique location!